Happy experience with a twist
Our top priority is ensuring that each and every customer has the best experience possible. Making sure customers find what they need quickly and easily is of utmost importance to us. Our team of staff are friendly and knowledgeable, able to answer any questions and offer advice on products.
Customers reviews
What our customers say about us
Amna M.
5/5
I received the item… I love it so much.. it’s my third order .. love to cooperate with them specially.
Hannah H.
5/5
I’m in love with my ring!! It came early (just in time for our cruise!) it’s so sparkly. exactly what I envisioned..
Luke P.
5/5
Absolutely fantastic customer service. I ordered a custom yellow Moissanite & it arrived in 7 days to Australia. it’s beautiful & even better than the pictures . communication was fantastic & they worked closely with me to get the exact color I wanted. Don’t hesitate to order from Tianyu .
Zoe T.
5/5
Excellent service from Tianyu. My custom ring is exactly as I requested and I am very happy. No detail was overlooked or too much trouble. I would happily recommend this supplier and look forward to working with them again. Thank you!
Yaya G
5/5
A amazing store to get custom made rings. They are very helpful and really accommodating to what you need, really understand their craft and knowledgeable.
Kinley C.
5/5
very beautiful and sparkly. customer service was amazing and promt. arrived early. I got a custom moissanite ring with 14k solid yellow gold and it was exactly like the inspiration photo. will shop again.
Luis V.
5/5
The product came beautiful and with high quality and attention to detail as specified.
Kacey W.
5/5
Tianyu Gems was amazing to work with and planning my next custom piece now.
Stephanie M.
5/5
Tianyu was great in helping me design my earrings. The entire process was easy and I absolutely love my earrings. The workmanship is superb.
Amna M.
5/5
love the product very much and the design is very accurate and .. special thanks to Tianyu the customer service.
Christy B.
5/5
I have purchased multiple rings from this seller/company. Each ring I received have been beautiful and all moissanites tested positive on my Diamond tester. Great communication and service!!
Jeries H.
5/5
The rings feels very sturdy and it's astonishing! The customer service experience is very great and I received what I expected.
Julie C.
5/5
working with Ella is always an amazing experience, her Wnglish is impeccable. She communicates and effectively. CAD was replaced in the time frame discussed. Ring was done in time and received quickly. The ring itself is exactly what I wanted. It’s a fabulous piece that I am thrilled to have. I would highly recommend Tianyu and working with Ella.
Steven D.
5/5
I’ve bought several things from Tianyu, and every transaction has been smooth and pleasant. My representative Sue keeps me updated throughout the process and is great to work with. The workmanship is of a very high standard, and the price is worth it for the quality. I know I can rely on Tianyu to get a piece right, and to provide a solid service.
Manuel P.
5/5
Asscher Octavia arrived on time and looks AMAZING! just went to my jeweler and performed the diamond test on it as well and it PASSED as promised. Even my jeweler was obsessed with it! this is what I call perfection all around! I will absolutely be ordering again.
Shannon C.
5/5
what a beautiful stone. I have several Moissanite rings from other vendors that are much more expensive and wanted to branch out. I accidentally ordered the wrong size and they were quick to make the correction for me. I couldn’t be more pleased with Tianyu. thank you!!!
Daniel S.
5/5
Very professional jewelry supplier. Everything went well with the coordination and adjustments and extremely beautiful end product. Thank you very much Tianyu..
Joseph E.
5/5
The process of ordering a ring from Tianyu has been incredible! They were quick with responses, were open to changes and offered photos/videos of each step. Will definitely buy from Tianyu again!!!
Desteny H.
5/5
Tianyu did an amazing job creating my dream ring. the setting is well made and the diamond is set perfectly. the craftsmanship is high quality and I’m very impressed. I’m so glad I trusted tianyu. my ring is perfect!
Jessica J.
5/5
Everything about my experience was excellent - the stone is beautifully cut, the setting is flawless, the customer service was great, and even the shipping was very quick! I will certainly come to Tianyu first for any other jewelry purchases.
Get inspired
Design your own style and start at any budget
Get in touch us for any custom jewelry design, we work with expert jewelers all around the world in order to create the most sophisticated pieces of jewelry.
We respect your confidentiality and all information is protected.
